Your customer at the center of our communications
We centrally manage all digital communications with our customers, whether by WhatsApp, Chat, Email or Phone. From a single screen, our teams monitor the services in real time and can manage several chats simultaneously. A platform with capacity to receive documentation, images, videos and audios streamlining the process of service delivery.
Centralized multichannel management
Voice/Telephone
Chat
Discover our tools
Sales Portal
Our end to end web solution designed for our distribution partners. Quote, issue, invoice and collect online and instantly.
Information systems
Our applications provide a panoramic view of all the key indicators of your business. Know, decide and act in an informed way.
Business API
Our perfect technological answer that combines autonomy and agility of implementation in your systems to help you in the marketing of our products in a simple way. Connect, personalize and innovate your business.
MiA Tracking
Optimization and efficiency in the management of our supplier and service networks. With MiA tracking we anticipate to always provide the best service to our customers.
Smart DD
Our technological solution allows us to intelligently assign the best resource to each service, reducing time and improving customer experience.
Progressive Web App
Our tool perfectly merges the versatility of a web with the fluidity of a native app. Barrier-free access and innovative functionalities, with a focus on the best digital customer experience.
Quality Observatory
We have the most advanced tools to objectively measure the quality issued and perceived with a focus on how our partners and customers see us.